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Do your employees know when they are doing a good job? If you were to ask your team what the most important thing the organization needs to accomplish this year, would you get consistent answers? When your organization’s managers write performance reviews, do they evaluate specific, mutually agreed-upon goals or do they write in generalities about some broad job description? In the nonprofit world, we can sometimes get caught up in day-to-day firefighting. We forget how important it is for leaders to take the time to define what success looks like in clear, preferably quantitative terms. Quantitative goals lessen the …